Messerli & Kramer P.A.
Minneapolis / St. Paul / Plymouth, MN
Firm Size: 130 employees; 3 offices
Start Date: June 2004
End Date: January 2005
Services Provided:
• Served as Interim Firm Administrator
• Analyzed administrative management job responsibilities
• Provided administrative management restructuring recommendations to board
• Restructured administration based on board approval
• Recruited and hired Director of Human Resources
• Assisted in management transition
• Managed construction of 4,000 sq. foot expansion
• Developed and managed project budget
• Selected and ordered furniture
• Managed move of practice group to newly expanded floor
• Coordinated gathering and compilation of insurance data to renew professional liability insurance, general liability, workers' compensation and property insurance
Judy Norberg of Norberg Consulting was brought in to help the firm find a new administrator and act as interim administrator. She set out to learn about the structure of the firm, flow of work, review job descriptions, and most importantly what the new administrator's job would entail. During her fact finding and interview process, she learned that the firm's managing partner was a strong leader. He was fully engaged in the firm's management and there were also strong managers in the critical areas of finance, technology and marketing/client relations. Judy discovered while acting as interim administrator that the firm really needed a human resource and benefits specialist and not another administrator.
She recommended to the board that managers be made directors of their respective areas and that the firm not hire a new administrator but a Director of Human Resources and Benefits to round out the team. The board accepted the recommendation and Judy helped with the interviewing process. A year later when she checked back in with Bill, he said it was absolutely the right decision and things were running smoothly.
[ Back ]